Privacy Policy

Effective Date: June 11, 2025

Connectogen LLC ("Connectogen," "Company," "we," or "us") values your privacy and is committed to protecting your personal information through this Privacy Policy.

This Privacy Policy explains how we collect, use, disclose, and secure your personal information when you use our website at connectogen.com (the "Site") and our professional networking platform services. This policy applies to all information collected through the Site and related communications.

Please read this Privacy Policy carefully before using our services. By using the Site or agreeing to our Terms of Service, you accept this Privacy Policy. If you do not agree, please do not use the Site.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Create and manage your account
• Build and update your CV/resume
• Share project ideas, research data, or academic content
• Use our networking and collaboration features
• Communicate with other users through our platform
• Contact our support team
• Subscribe to paid plans

This information may include:

• Personal Identifiers: Name, email address, phone number, institutional affiliation
• Professional Information: CV content, academic credentials, research interests, publications, work history
• Project Data: Research projects, collaboration requests, academic materials
• Communication Data: Messages sent through our platform, support inquiries
• Payment Information: Billing details for subscription services (processed through Stripe)

Information We Collect Automatically

When you use our platform, we automatically collect:

• Technical Information: IP address, browser type, device information, operating system
• Usage Data: Pages visited, features used, time spent on the platform, user interactions
• Performance Data: Mouse clicks, movements, and navigation patterns to improve user experience
• Network Information: Information about your institution or organization's network access

AI-Generated and Enhanced Content

Our platform may use artificial intelligence to:

• Assist with CV creation and content suggestions
• Provide networking recommendations
• Generate professional templates and formatting
• Analyze user patterns to improve platform functionality

We collect data about your interactions with AI features to improve our services, but this data is used in aggregate form.

AI Data Processing: When you use AI-powered features on our platform, your data (including CV content, project descriptions, and other information you provide) may be sent to third-party AI service providers, including OpenAI, Inc., for processing to generate AI-assisted content and recommendations. This data transmission is necessary for the AI functionality to work properly. Any data sent to third-party AI providers is handled in accordance with their privacy policies.

How We Use Your Information

We use your personal information to:

Core Platform Services

• Provide access to our networking and CV management platform
• Enable professional connections between users
• Facilitate collaboration opportunities and project matching
• Maintain and update your professional profile and CV
• Process subscription payments and manage your account

Communication and Support

• Send service-related notifications and updates
• Provide customer support and technical assistance
• Respond to your inquiries and feedback
• Send important account and security information

Platform Improvement

• Analyze usage patterns to enhance user experience
• Develop new features and improve existing functionality
• Conduct research and analytics to optimize our services
• Generate anonymized statistics and insights

Marketing and Outreach

• Send newsletters and product updates (you can opt out anytime)
• Provide information about new features and services
• Share relevant professional opportunities and content

Information Sharing and Disclosure

Within the Connectogen Network

IMPORTANT: By using our networking platform, you acknowledge that information you choose to share or make accessible may be viewed by other users in your network, including:

• Other professionals in your field
• Departments, organizations, and institutions you're connected with
• Collaborators and potential mentors
• Network administrators at your institution

You are solely responsible for determining what information to share and with whom.

Third-Party Service Providers

We may share your information with trusted service providers who help us operate our platform:

• Payment Processing: Stripe for subscription billing (subject to Stripe's privacy policy)
• Analytics Services: Google Analytics and similar tools for platform improvement
• Technical Infrastructure: Cloud hosting and security service providers
• Customer Support: Communication and support platforms

All third-party providers are contractually required to protect your information and use it only to provide services to us.

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Protect and defend our rights and property
• Investigate potential violations of our Terms of Service
• Protect the safety of our users and the public
• Prevent fraud or other illegal activities

Business Transfers

If Connectogen undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of that transaction.

Children Under the Age of 13

We do not knowingly collect personal information from children under 13 years of age. If you are under 13, please do not use the Site or provide any personal information.

If we discover that we have collected information from a child under 13 without verified parental consent, we will promptly delete that information. If you are a parent or guardian and believe we have information about a child under 13, please contact us at admin@connectogen.com.

Security and Data Protection

We implement appropriate security measures to protect your personal information:

• Encryption: Sensitive data is encrypted during transmission using SSL/TLS
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Monitoring: Continuous monitoring for unauthorized access attempts
• Secure Infrastructure: Partnering with reputable hosting and security providers
• Data Backup: Regular backups to prevent data loss

Important Note: While we implement strong security measures, no internet-based service can guarantee 100% security. Email communications are not secure, so please avoid sending sensitive information via email.

Tracking User Behavior

Connectogen may keep track of the websites and pages our users visit within the Site in order to determine what components of Connectogen services are the most popular. This data is used in aggregate form and to continually improve the platform for all users.

Cookies and Tracking Technologies

Our Use of Cookies

We use cookies and similar technologies to:

• Remember your login preferences and settings
• Analyze site usage and improve performance
• Provide personalized content and recommendations
• Enable essential platform functionality

Third-Party Cookies

Our platform may include content from third-party services that use their own cookies:

• Analytics providers (e.g., Google Analytics)
• Social media platforms for sharing features
• Payment processors for subscription management

You can control cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.

Your Privacy Rights

For All Users

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (with certain exceptions)
• Opt-Out: Unsubscribe from marketing communications at any time
• Account Control: Manage your privacy settings and information sharing preferences

International Data Transfers

Our services are operated from the United States. If you access our platform from outside the US, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from your country's laws.

Data Retention

We retain your personal information for as long as:

• Your account remains active
• Necessary to provide our services
• Required for legal or regulatory compliance
• Needed for legitimate business purposes

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.

Data Breach Notification

Our Response

• Immediate Investigation: Assess the scope and impact of the breach
• Prompt Notification: Notify affected users as soon as possible if there's significant risk
• Detailed Information: Provide details about the breach, affected information, and protective measures
• Regulatory Reporting: Report to authorities as required by applicable laws

Your Protection

We recommend that you:

• Monitor your accounts for suspicious activity
• Update passwords for your Connectogen account and related services
• Review financial statements if payment information may have been affected

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through:

• Email notification to your registered email address
• Prominent notices on our website
• In-platform notifications

Your continued use of our services after changes take effect constitutes acceptance of the updated Privacy Policy.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Connectogen LLC
Atlanta, GA
Email: admin@connectogen.com

To exercise your privacy rights or submit privacy-related requests, please email us with "Privacy Request" in the subject line and include:

• Your full name and email address associated with your account
• Specific details about your request
• Verification information to confirm your identity

We will respond to privacy requests within 30 days (or as required by applicable law).